SECURITY REPORTING
Security Reporting
How to report a potential security vulnerability or security incident affecting Proseniq Cue Control.
SECURITY CONTACT
Report a Cue Control security issue
Email: info@proseniq.com
Recommended subject: Cue Control Security
Please include the affected Cue Control version, a clear description, reproduction information where available, and whether exploitation is known or suspected.
Email Security ReportRESPONSIBLE REPORTING
Please avoid premature disclosure
Do not publish exploit details before a reasonable mitigation is available. This helps Proseniq reproduce the issue, identify affected versions and configurations, prepare a safe fix or temporary mitigation, and communicate clearly with affected users where necessary.
PROCESS
How reports are handled
Proseniq maintains an internal procedure for receiving, triaging and responding to credible security reports affecting Cue Control. Reports are assessed to distinguish ordinary reliability issues from security vulnerabilities, actively exploited vulnerabilities and severe security incidents.
The internal process covers evidence preservation, mitigation and regression testing, user communication, record keeping and applicable regulatory reporting.
SECURITY UPDATES
Mitigation and communication
Where necessary, Proseniq may provide information on affected versions, risk, mitigation and a security update. Security communications are intended to describe the known issue and available corrective measures without overstating the protection provided by a patch.